I have tried to uninstall it and reconnect it. I can see the device as a large USB storage device in the device manager. Today, when I was trying to do a back-up, I connected this device to my computer, but it was not showing up. I also tried loading disk utility but it just renders and nothing actually loads. Im using a WD Passport Ultra 1TB external hard drive as the back-up device for my computer, and it worked perfectly for the last few months. I suspect the drive is repairing or working out something, and eventually it will load.
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